Thanks for shopping at Draft Day Hockey.
If you are not entirely satisfied with your purchase, we’re here to help.
Refunds and Exchanges
Once you make your final selection and purchase or book your program, Draftday International Athletics Inc. will not make exchanges or refunds unless a program or event is cancelled or postponed as discussed below in Refund Policy for Cancelled or Postponed Events
Cancelled or Postponed Events
Draftday Events – Draftday International Athletics Inc. will issue refunds ONLY if a program or event is cancelled in its entirety and not rescheduled. If an event is cancelled and not rescheduled, refunds will automatically be issued. In such instances, refunds will be generated within 1 week of cancelation.
Third Party Events – Draftday International Athletics Inc. will issue refunds ONLY if a program or event is cancelled in its entirety and not rescheduled. If an event run by a third party organization (where funds are collected by Draftday and forwarded in whole or in part to them) is cancelled and not rescheduled, refunds will be issued only after Draftday has been refunded in full for all fees, deposits and other sums paid to the provider of the Cancelled and Postponed Event. In such instances, refunds will be generated within 1 week after receipt of returned funds from the tournament operator.
Merchandise Return Policy
All clothing merchandise is sold on a final sale basis. There are no refunds or cancellations. Clothing merchandise may be exchanged for the same item in a different size only, subject to availability. Exchange requests must be made within 30 days of purchase. The cost of returning and reshipping clothing merchandise for exchange shall be the responsibility of the consumer. All clothing returned for exchange must be unworn and in “‘as new” condition.
You will be responsible for paying all shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item, contact us.